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Contact BillMatrix Customer Service

How to Reach a Person at BillMatrix

Verified Contact Information

Toll-Free Number:

  • 1-800-967-9649
Call Now
Send Message

Headquarters:

  • 1-800-872-7882

Legal:

  • 1-888-999-1114
    CCPA Inquiries
  • 1-800-368-1000
    Privacy Inquiries

Accessibility:

accessibility@fiserv.com

Customer Service:

communities@fiserv.com
Interactive Website Features

General Info:

general_info@fiserv.com

Headquarters:

getsolutions@fiserv.com

Legal:

dpo@fiserv.com
Privacy Inquiries
brand@fiserv.com
Trademark Inquiries
generalinfo@fiserv.com
billmatrix@fiserv.com

BillMatrix Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular BillMatrix Phone Number
1 (800) 967-9649
Average Hold Time
00:02:21
Average Calls duration
3 minutes
Most Popular BillMatrix Email Address
getsolutions@fiserv.com
BillMatrix Live Agent Availability
15% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
View full overview

How to Contact BillMatrix Customer Service?

BillMatrix has made it convenient for customers to securely make payments from their laptops, computers, tablets, and smartphones anywhere. Similarly, the company has also ensured that users can contact customer service and speak to them. For this purpose, the BillMatrix phone number is 1-800-967-9649. Additionally, there is another customer service number to call BillMatrix, which is 1-214-750-2700. Besides inquiring about the issues the existing client faces, they can also be used to get more information about the servicing before availing it.

BillMatrix strives to provide seamless customer service to its users 24 hours, seven days a week. For this purpose, visit the official website and get as much information about the company and its services as possible. To speak to a trained Bill Matrix customer service representative, dial one of the published numbers during the hours of operation. The schedule starts at 7:30 AM and ends at 8:30 PM CT, Monday through Friday. By dialing this number during BillMatrix customer service hours, you can get assistance making payments, verifying payment receipts, and any queries related to payments on your bank account.

When you visit the Contact Us page of the company website, you will find the published BillMatrix number that you can use to contact customer service. The company has also published two different email addresses to make it easy for its users. The first email address is for general inquiries and customers seeking more information about the services. It is BillMatrix@fiserv.com. Another email address is published for customers who wish to pay bills securely and efficiently online. For this purpose, the BillMatrix customer care email address is getsolutions@fiserv.com.

PissedConsumer Club

Contact Information

BillMatrix Website:

BillMatrix Help Center:

Corporate Office Address:

Fiserv, Inc.
255 Fiserv Drive
Brookfield, Wisconsin 53045
United States

Other Info (opening hours):

Mailing Address:

Fiserv

Data Protection Officer

Janus House

Endeavour Drive

Basildon, Essex, SS14 3WF

United Kingdom

More contact details

Why Customers Call BillMatrix?

Top Reasons of Customers Calls

  • Payments and Charges 75%
  • Customer Inquiries & Issues 8%
  • Request for Information 4%
  • Account 4%
  • Refund 2%
  • Activation/ Cancellation 2%
  • Product/ Service 2%
  • Cards 2%
  • Return/ Replace 1%
  • Staff <1%
  • Shipping and Delivery <1%

Payments and Charges

75%
  • "Pay southern cal bill"
  • "Gas bill"
  • "I paid on the wrong account"

Customer Inquiries & Issues

8%
  • "Need recipe"
  • "Georgia Power"
  • "Mississippi power"

Request for Information

4%
  • "Check my most recent payment"
  • "See can I do a echeck"
  • "Need help cancelling a payment"

Account

4%
  • "Account number won't go through."
  • "To pay a balance"
  • "Balance"

Refund

2%
  • "Refund"
  • "Refund my bank kicked back my light bill and its still shows I was charged 180$"
  • "Need refund"

Activation/ Cancellation

2%
  • "Cancel payment with sweptco"
  • "Cancel Payment"
  • "Don't know how I acquired this app.but i want to cancel it"

Product/ Service

2%
  • "Reconnection of the service reconnection of the service"
  • "No internet"
  • "Failed payment when funds were available resulting in payment plan cancellation"

Cards

2%
  • "Wrong card for payment"
  • "Lost card"
  • "Money taken off of my card"

Return/ Replace

1%
  • "Change of insurance number"
  • "Wrong date processed"
  • "Unable to change payment method"

Staff

<1%
  • "Set up service"
  • "Restore service"
  • "To see if my service been turn back on"

Shipping and Delivery

<1%
  • "Where is my money"
  • "Cant get theough automated to pay my bill keeps getting information input wrong or hangings up"
  • "Talk,to someone yesterday never received a call back"

Compare BillMatrix Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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