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Contact BillMatrix Customer Service

How to Reach a Person at BillMatrix

Verified Contact Information

Toll-Free Number:

  • 1-800-967-9649
Call Now

Customer Service:

  • 1-214-750-2700

Customer Service:

getsolutions@fiserv.com
billmatrix@fiserv.com
Send Message

BillMatrix Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular BillMatrix Phone Number
1 (800) 967-9649
Average Hold Time
00:02:26
Average Calls duration
3 minutes
Most Popular BillMatrix Email Address
getsolutions@fiserv.com
BillMatrix Live Agent Availability
15% of callers successfully reach a real person
Issue Resolution Rate
Low (11% reported full resolution)
View full overview

How to Contact BillMatrix Customer Service?

Most Popular Number:

(800) 967-9649
Total calls: 1 163 Issues resolved: 34 Last call: Jul 9, 2026

BillMatrix has made it convenient for customers to securely make payments from their laptops, computers, tablets, and smartphones anywhere. Similarly, the company has also ensured that users can contact customer service and speak to them. For this purpose, the BillMatrix phone number is 1-800-967-9649. Additionally, there is another customer service number to call BillMatrix, which is 1-214-750-2700. Besides inquiring about the issues the existing client faces, they can also be used to get more information about the servicing before availing it.

BillMatrix strives to provide seamless customer service to its users 24 hours, seven days a week. For this purpose, visit the official website and get as much information about the company and its services as possible. To speak to a trained Bill Matrix customer service representative, dial one of the published numbers during the hours of operation. The schedule starts at 7:30 AM and ends at 8:30 PM CT, Monday through Friday. By dialing this number during BillMatrix customer service hours, you can get assistance making payments, verifying payment receipts, and any queries related to payments on your bank account.

When you visit the Contact Us page of the company website, you will find the published BillMatrix number that you can use to contact customer service. The company has also published two different email addresses to make it easy for its users. The first email address is for general inquiries and customers seeking more information about the services. It is BillMatrix@fiserv.com. Another email address is published for customers who wish to pay bills securely and efficiently online. For this purpose, the BillMatrix customer care email address is getsolutions@fiserv.com.

PissedConsumer Club

Contact Information

BillMatrix Website:

BillMatrix Help Center:

Corporate Office Address:

BillMatrix
8750 N. Central Expy, 20th Floor
Dallas, Texas 75231
United States

Summary of BillMatrix Customer Service Calls

1.3K TOTAL
CALLS
03:29 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call BillMatrix?

Payments and Charges Question:

  • “Pay Bill”
  • “What's 82 charge?”
  • “Credit used by someone else to pay their bill”

Request for Information Question:

  • “Representative”
  • “I didn't know how much how much how much money I got on my account?”
  • “Need to check the date on a transaction”

Account Question:

  • “I need my account number”
  • “Block account for over years and bill matrix could not resolve my issue thank you!!”
  • “Blocked payments”

Refund Question:

  • “Refund my bank kicked back my light bill and its still shows I was charged 180$”
  • “Refund”
  • “Need refund”

Product/ Service Question:

  • “No internet”
  • “Failed payment when funds were available resulting in payment plan cancellation”
  • “Reconnect lights”

Cards Question:

  • “Lost card”
  • “Money taken off of my card”
  • “Card was billed twice”

Activation/ Cancellation Question:

  • “Don't know how I acquired this app.but i want to cancel it”
  • “To cancel a payment”
  • “Cancel a payment”

Return/ Replace Question:

  • “Wrong date processed”
  • “Unable to change payment method”
  • “Change debit card number”

Staff Question:

  • “Restore Verizon service”
  • “Please turn service back on”
  • “Turn service back on please”

Shipping and Delivery Question:

  • “Cant get theough automated to pay my bill keeps getting information input wrong or hangings up”
  • “Talk,to someone yesterday never received a call back”
  • “*** turned off they said they did not recieve the payment Feb 1 that I paid through bill matrix I have confirmation numbers 71555335 please call me right away”

Other Question:

  • “Over paymayment”
  • “Double cjarge”
  • “Trying to figure out who yall are”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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